Delivery & Returns
New Zealand delivery rates
Small paintings:
North Island non rural $49, North Island rural $59
South Island non rural $53, South Island rural $63
Large paintings:
North Island non rural $98, North Island rural $108
South Island non rural $117, South Island rural $127
Transit times within the North Island non rural delivery - 1-2 business days.
Please allow an additional 2 days for rural delivery.
Transit times for South Island non rural delivery - 2-4 business days.
Please allow an additional 2 days for rural delivery.
Australia delivery rates
Small painting, $189
Large painting, $350
The estimated transit time is 4-7 business days, depending on customs.
There is no surcharge for rural deliveries, however rural deliveries can take an additional 2-3 business days to be delivered.
United States delivery rates
Small painting, $261
Large painting, $482
The estimated transit time is 4-7 business days, depending on customs.
There is no surcharge for rural deliveries, however rural deliveries can take an additional 2-3 business days to be delivered.
Canada delivery rates
Small painting, $259
Large painting, $482
The estimated transit time is 4-7 business days, depending on customs.
There is no surcharge for rural deliveries, however rural deliveries can take an additional 2-3 business days to be delivered.
United Kingdom delivery rates
Small painting, $288
Large painting, $540
The estimated transit time is 4-7 business days, depending on customs.
There is no surcharge for rural deliveries, however rural deliveries can take an additional 2-3 business days to be delivered.
Sweden delivery rates
Small painting, $351
Large painting, $545
The estimated transit time is 4-7 business days, depending on customs.
There is no surcharge for rural deliveries, however rural deliveries can take an additional 2-3 business days to be delivered.
Custom duty fees
Please note if any custom duty fee arise, these are the responsibility of the buyer.
Other shipping & country rates
Shippings costs on some paintings will be price on application.
We also deliver to other overseas destinations not listed, please enquire.
Returns & exchanges
Each artwork by Dianne is a unique and original piece, and due to this exclusive nature, we do not offer returns on purchases.
However, if the item is faulty or misrepresented, we will meet our obligations under the Consumer Act to provide a remedy.
If your artwork arrives damaged, please notify us via email within 48 hours of receipt of delivery with photographs of both the packaging and the damage, and we will assess each situation individually to determine the best course of action.
If a return is approved, return shipping is the responsibility of the client.